FAQ

Frequently Asked Questions

Welcome to our FAQ page! Here, you’ll find answers to some of the most common questions about our products, ordering process, and more. If you have further questions, feel free to contact us!

Product Information

  • What materials are your products made from?
    Our products are crafted from high-quality 18-gauge weatherproof steel, ensuring durability and longevity.

  • Are your products made in the USA?
    Yes! All of our products are proudly made in the USA.

  • What are the available customization options?
    We offer various customization options, including different sizes, colors, and personalized text. If you don’t see a custom option listed for a product, feel free to inquire about creating a special design just for you!

Ordering Process

  • How do I place an order?
    Simply browse our collection, select your desired item, customize it as needed, and add it to your cart. Proceed to checkout to complete your order.

  • Can I change or cancel my order after it has been placed?
    Please contact us as soon as possible. We can accommodate changes or cancellations if the order hasn’t already been processed.

  • What payment methods do you accept?
    We accept major credit cards, PayPal, and other secure payment methods.

Shipping and Delivery

  • What shipping options do you offer?
    We offer standard and expedited shipping options within the continental United States.

  • What is your production time?
    Our production time is typically 3 to 5 business days before your order ships.

  • Where do you ship from?
    All orders ship from Louisiana.

  • How long will it take to receive my order?
    Delivery times vary based on your location within the continental U.S.

  • Do you ship internationally?
    Currently, we only offer shipping within the continental United States.

Q: What is your return policy?

A: Due to the customized nature of our signs, we only accept returns for products that are defective or damaged upon arrival. We encourage our customers to thoroughly inspect their items upon receipt. If you find that your product is defective, please contact us within 30 days of delivery with the necessary details, including your name, order number, and photos of the defect. We will be happy to assist you with a replacement or refund for the defective item.